There's lots of ways to get in touch with us. Our friendly (English speaking) team can be reached between 9.30am and 6pm (French time) everyday of the week and we will do our very best to help you as quickly as possible.
If you need a super quick answer check out our FAQs page. Which has quick solutions to questions, which are often asked.
More ways to get in touch
Monday 9.30 - 18.00
Tuesday 9.30 - 18.00
Wednesday 9.30 - 18.00
Thursday 9.30 - 18.00
Friday 9.30 - 18.00
Saturday 9.30 - 18.00
Sunday 9.30 - 18.00
Christmas & New Year:
Closed 24th, 25th, 26th December
Closed 31st December and 1st January
When the shop is closed, orders can be collected from our lockers.
For collection over Christmas - orders must be received by noon on 23rd December
For collection over New Year - orders must be received by noon on 30th December
We are open 24/7 for collections - with our convenient new lockers you can collect your order at any time - day or night !!
Just place your order online as usual (at least 24 hours before you plan to collect) and at checkout select 'Locker Collection'.
We'll give you a unique reference that you just type in at the lockers (situated outside the front of our store)
and hey presto you'll find your order there ready and waiting !!
Address: Rue Marcel Doret 62100 Calais
Phoning from the UK : 0033 321 19 00 19
Phoning from France : 03 21 19 00 19
How To Find Us
FROM THE FERRY TERMINALS
We’re just 4 minutes from the port
Take the motorway (or E15) towards Paris for half a mile or so and take the first exit (Sortie 3 – Zone Marcel Doret). At the roundabout with the football stadium on your right you take the 3rd exit into Zone Marcel Doret. Drive to the bottom of the road and you'll see us on the left of the roundabout just after a big blue warehouse called 'Metro'.
FROM THE EUROTUNNEL TERMINALS
We’re just 10 minutes from the tunnel
Take the A16 (E402) towards Calais - Dunkerque and follow the signs for 'Car Ferry' as if you were driving to the Port and take exit 47. Then take the first exit (Sortie 3 - Zone Marcel Doret), and the first right on the roundabout into the Zone Marcel Doret, you'll see us on your left at the bottom of the road just past a big blue warehouse called 'Metro'.